About The JumpCloud Platform

JumpCloud changes the way IT administrators manage their organizations by providing a comprehensive and flexible cloud directory platform. From one pane of glass, manage user identities and resource access, secure Mac, Windows, and Linux devices, and get a full view of your environment.

  • 100% cloud-based Secure directory services.
  • Unified device management.
  • SMB to Enterprise SSO, user lifecycle management, User Provisioning & Governance.
  • User Access Management (UAM).
  • Secure network authentication with cloud RADIUS.
  • Directory-level integration with Active Directory, Google Workspace, and Microsoft 365.
  • Secure app and server authentication with cloud LDAP.
  • JumpCloud Services & Mobile Device Management (MDM) for Windows, Mac and Linux.
Cloud Directory Platform
  • Identity Governance and Administration (IGA).
  • Zero Trust Security (Device and Network Trust).
  • Password Management For Teams (Password Manager).
  • Achieve Compliance (helps to meet SOC, HIPAA, GDPR, and PCI compliance requirements with fine-grained control).
  • Automate Server Access Management from the Cloud.
  • Multi-factor authentication (MFA).
  • Event logging, reporting, and monitoring.
  • API automation and tools.

Pros and Cons of JumpCloud

Pros Cons
Back-up and restore data Need Internet Connectivity
Improved collaboration Control is limited
Low maintenance cost Vendor lock-in
Mobility Data loss or theft

Cloud Directory - A Flexible Directory Platform

Manage user identities and resource access from a single interface, protect Mac, Windows, and Linux devices, and receive a complete picture of your environment.

Implement "trust nothing" Access Controls that Span Identity, Device, and Location.

The notion of "trust nothing, verify everything" is embodied by Zero Trust security. Implement rules to guarantee that users only operate on trustworthy devices and networks, and if required, demand multi-factor authentication (MFA).

Cloud Platform Security

Use The #1 Cloud Directory Platform to Simplify Access Controls.

Our Cloud Directory can help you manage everything, no matter what resources your company utilises or where your workers work. You can manage your business remotely across devices, apps, networks, infrastructure, and more with our cloud-based directory. Building a cloud directory allows you to manage your identities in a secure, cloud-based platform.

#1 Cloud Directory Platform

Streamline Your Whole IT Infrastructure By Replacing Your Directory With All-In-One Access Control

JumpCloud Platform takes the directory service idea and offers it on-demand from the cloud, without the need for any hardware. Cloud Directory allows you to consolidate your identities, manage user access to devices and IT resources, and manage device settings, among other things.

Cloud Directory Replace ID

Remove the Annoyance of Inspections with Verifiable and Reportable Policies that Ensure Adherence.

An audit is a one-time event, but ensuring compliance is a continuous process with numerous moving elements. To stay ahead of the competition, data must be accessible and easily monitored, and policies must be implemented and quickly updated from a single interface to assure consistency and dependability.

Cloud Directory Compliance

Simpler and More Secure Directory Platform for Remote Work.

Create a uniform identity for each user, granting them safe access to all contemporary resources, including Mac, Windows, and Linux devices, via a full web-based admin panel that works from anywhere.

Cloud Directory Hybrid Work Feature

Key Features Of JumpCloud

Manage user identities and resource access from a single interface, protect Mac, Windows, and Linux devices, and receive a complete picture of your environment.

Management of Identification, Accessibility, and Devices

Management of Identification, Accessibility, and Devices

With the only open directory platform engineered to adapt to your environment, you can control user access to every resource and major operating system. You'll be ready for anything comes your way thanks to protocol-driven and agent-based controls.

  • SAML/SCIM, LDAP, and RADIUS are examples of open directory protocols.
  • SSO apps and other resources provide full user lifecycle management.
  • Complete control over user accounts and configurations on Mac, Windows, and Linux.

JumpCloud Platform

Regardless of where your users and devices are located, employ a contemporary interface to streamline your operations and gain control of your environment. Only an internet connection is required.

  • There is no need for additional hardware, maintenance, or modifications.
  • Web interface for IT administration across users and resources that is simple to use.
  • User onboarding, offboarding, and access procedures are simplified, thanks to a single set of secure credentials for each user.
Cloud Directory Platform
Zero Trust Security and Adherence
SOC 2 Type 2

SOC 2 Type 2

Our clients' identities are safer thanks to Cloud Directory — A SOC has been completed by Cloud Directory Platform.



GDPR compliance has been achieved by Cloud Directory.

Zero Trust Security and Adherence

Implement a contemporary Zero Trust security framework and achieve compliance while keeping your end users productive by deploying cutting-edge security solutions with simplicity using built-in tools.

  • For auditing and compliance purposes, export data from directories, events, and devices.
  • Control which devices and networks have access to resources by using conditional access restrictions.
  • GDPR, PCI DSS, HIPAA, SOC, and other industry standards should all be followed while implementing security controls.
  • Control multi-factor authentication (MFA) across access points and set password difficulty criteria.
  • Configure devices using templated policies for security measures such as complete disc encryption, as well as run custom commands.

JumpCloud Pricing - JumpCloud Platform Packages

SSO Package

User Provisioning & SSO to web apps

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Core Directory Package

Identity & access management

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Complete IAM & device management.
Purchase Cloud Directory Platform in the product when you add your 11th user.

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Platform Plus

Advanced security through Zero Trust

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Core Cloud Directory & MFA Included Included Included Included
Cloud Directory
Standard Support
Multi-Factor Authentication (MFA)
Cloud Directory Protect™ Authenticator App
Web SSO Included Included Included Included
Single Sign-On (SSO)
User Lifecycle Management
Access Management & Logging - Included Included Included
Cloud LDAP -
Cloud RADIUS -
Directory Insights -
Device Management & Telemetry Optional - Included Included
Device Management Optional -
Mobile Device Management (MDM) Optional -
System Insights - -
Patch Management - - Optional Optional
Zero Trust Included
Conditional Access Policies - - -
Device Trust - - -
Network Trust - - -
Premium Support Optional Optional Optional Included
24x7 support with guaranteed uptime SLA Optional Optional Optional

Frequently asked questions.

A cloud directory service is a type of software that allows businesses to manage and access their employee's contact information from a remote location. It can be used to store employee contact details, email addresses, phone numbers, and other important information.
Directory as a Service (DaaS) is a cloud-based service that provides organizations with an easy way to manage their employee directories. With DaaS, businesses can quickly and easily add, edit, or delete employees from their directory, and they can also access employee contact information from any device or location.
IAM directory services is a cloud-based service that allows businesses to manage their user identities and access permissions. It provides a single point of control for managing users across all applications and systems.
Directory services are a type of software that allow organizations to manage and access information about their employees, customers, or other contacts. There are many different types of directory services, each with its own set of features. Some common examples include: Active Directory, LDAP (Lightweight Directory Access Protocol), X500, etc.
When you register with our Cloud Directory, we create a'secure tenancy' for you on our cloud-based infrastructure. We feel that the definition of a domain has shifted in the present cloud era. The notion that a user would enter into an on-premises network with all of his or her IT resources is no longer valid. As a consequence, Cloud Directory focuses on securely connecting users to the IT resources they require, whether those resources are on-premises, in the cloud, or at a remote location. Furthermore, it makes no difference where the user is. Cloud Directory, in a way, establishes a 'virtual domain,' in which the user is linked to everything they have permissions to, but those connections transcend geographies, providers, protocols, and platforms. The basic identities and other data associated with your Cloud Directory tenancy are managed by your tenant.
The time it takes to set up Directory-as-a-Service is dependent on your infrastructure, however we do our best to make it as simple as possible. In our Knowledge Base section on getting started with Cloud Directory, you can learn more about our setup procedure. Check out this webinar to see an example of DaaS in the setup process, where one of our clients explains how to set up and secure the contemporary workplace in just 30 minutes.
Yes. From getting started with Directory-as-a-Service to sustaining day-to-day operations, we have a wealth of materials in our Knowledge Base. Our live support team is also available to assist you with any queries or problems you may have. For the first seven days following account creation, free accounts get access to our live support team, and everyone has access to the Knowledge Base.
Although F60Host LLP (DaaS) and SSO solutions are frequently contrasted, their services fall into two distinct categories. Because the core directory service is authoritative of the identity, web application single sign-on solutions are used on top of a directory service solution like F60Host LLP's. The credentials of a user are federated to an SSO provider, which links the user to a variety of web apps. Directory services link users access all of their IT resources, including systems, apps, and networks, whereas SSO providers are most typically used to connect to online applications.
F60Host LLP's cloud identity management technology differs significantly from Microsoft's directory services offerings in that it focuses on heterogeneous settings. If your company is 100 percent Microsoft, a version of Active Directory could be the appropriate fit for you. If you need a cloud-based directory service to manage your on-premises endpoints (such as laptops, desktops, and servers), cloud infrastructure (such as AWS or Google Cloud), web and on-premises applications, data and file storage, and wired and WiFi networks, F60Host LLP's cloud directory service platform may be the right fit. The primary distinction is that Cloud Directory is intended for today's cloud-first businesses. Cloud Directory works with both cloud and on-premise infrastructure and is vendor neutral to support a wide range of platforms.
Sign in as a 'User' using your allocated Cloud Directory email and password to your Cloud Directory console at console.cloud-directory.com. On the left side of your screen, as seen in the image below, you'll find a password reset section.
On the user consoles login screen at console.jumpcloud.com, you may reset your password if you forget your username or password. After clicking the Reset User Password link and providing your your address, you'll get an email with instructions on how to reset your JumpCloud password. All of your resources will be updated with your new password almost instantly once you've reset your password.
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